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LeaseLabs is an internationally recognized digital marketing, web development, and creative agency. Our vibrant culture drives progression and rewards passion. We’d love to hear from you! Browse our open roles and employee benefits to see if you’re a match.

Account Services

Account Services

  • Digital Marketing Strategist/Producer
    Full Time
    Job Description

    Digital Marketing Strategist/Producer

    As a Digital Producer, you will manage marketing campaigns and content production through the different phases of conceptualization and content strategy through to implementation and integration. You will drive production activities through effective planning, prioritization, coordination and resource allocation to ensure clients’ needs and expectations are satisfied. Digital producer will conceptualize internal marketing campaigns for ZO Agency, LeaseLabs, and Restaurant Marketing Labs, as well as all retainer clients contracted for premium content campaigns (ie video production, infographics, eBooks, etc).

    We are looking for a Producer who is digitally savvy and obsessive about details and results. We need an active leader who can roll up their sleeves and get hands-on with all projects.


    Key Responsibilities

    • Work with team to bring client projects to life and deliver innovative and high-quality solutions that satisfy client expectations and business objectives.
    • Be passionate about delivering the best creative, but find ways of producing it that it does not jeopardize schedule and budget
    • Get involved early and drive the project planning phase by gathering requirements, documenting statements of work, creating estimates and timelines
    • Define, plan, schedule, prioritize and control project activities, applying creative and strategic thinking, technical and project management skills to satisfy project requirements
    • Ability to conceptualize new marketing campaigns and draft appropriate creative/project brief
    • Review all project deliverables for quality and accuracy, maintain project documentation and identify project risk
    • Own discussions related to schedule, scope and risk; drive conversations related to budget management with the team and help escalate appropriately with business leads
    • Closely monitor and control budgets, establish project plans and processes to avoid and/or resolve scope creep, budget overages, or efficiency issues
    • Proactively raise and maintain awareness of all production recommendations, risks, challenges and solutions
    • Lead project meetings; Ensure that internal teams have a clear understanding of actionable outputs and goals discussed during scrums, standups, status meetings, and presentations
    • Establish positive relationships with the account team with an unparalleled understanding of their desired outcomes
    • Conduct and lead kick-off and status meetings regularly with the account team and the production team, ensuring thorough communication with all stakeholders at all stages of every project
    • Engage in all aspects of vendor management: sourcing, negotiation, setup and approvals, budget control, and relationship development
    • Contribute to ongoing improvement of internal processes to allow for smooth execution of projects and improved efficiency across departments and project team members
    • Cultivate and demonstrate an interest and awareness of trends and best practices as related to the Internet


    Required Skills

    • Agency experience
    • Ability to lead teams and report to stakeholders
    • Expert knowledge of Hubspot (landing page builder + and email marketing campaign builder)
    • Expert knowledge of Google Analytics
  • SEO Specialist
    Full Time
    Job Description

    SEO Specialist

    The SEO Specialist is responsible for understanding the architecture, design, development and maintenance for innovative, engaging and informative sites.

    The SEO Specialist reports directly to the SEO Manager.


    Key Functional Areas of Responsibility:

    • Perform technical site audit to ensure site is search engine friendly for desktop and mobile.
    • Report any issues to dev team to get them fixed.
    • Understand web code to ensure quality, content and readability by search engines.
    • Advise, collaborate with, and synthesize feedback from Marketing, Product and Engineering partners to push for technical SEO best practices.
    • Develop a strategy for the improvement of organic search ranking and the maximization of ROI.
    • Develop and prioritize keywords to attract target audience.
    • Monitor and analyze SEO metrics.
    • Build systems and best practices to ensure that all content is optimal for SEO.
    • Communicate the performance of process improvements to the SEO Manager.
    • Keep pace with SEO, search engine and internet marketing industry trends and developments and report changes as needed.
    • Look for and create opportunities to increase domain authority through backlinks, blogs, press releases, and other mediums.  
    • Executing on-page SEO elements and mapping strategies. Example: title tag, description, headings, internal linking, Alt tags, etc.
    • Understand, implement, and manage local listings and citation submissions.
    • Understand and implement local link earnings strategies.
    • Create monthly, quality high level as well as in depth reports.
    • Ability to communicate directly with clients.


    Professional Competencies:

    • Passion for search engine optimization.
    • Outstanding ability to think creatively, and identify and resolve problems.
    • Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere with a large portfolio of accounts.
    • Excellent verbal and written skills. Experience in multifamily housing preferred.
    • Quickly learn the industry and apply multifamily knowledge to Internet marketing initiatives and achieving client goals.
    • High levels of integrity, autonomy, and self-motivation.
    • Excellent analytical, organizational, project management and time management skills.


    Professional Skills & Qualifications:

    • 1-3 years of working experience with SEO.
    • Knowledgeable of all aspects/factors to local SEO including site structure, on-page and off-page SEO.
    • Ability to analyze website performance in relation to SEO.
    • Knowledge and experience using the following tools and software: Google Analytics, Google Console, Google Keyword Planner, Moz Local, Yext, Ahrefs, Crazy Egg, Optimizely, Open Site Explorer, Screaming Frog, and WordPress Content Management System.
    • Knowledgeable on the most recent search engine algorithm updates and SEO best practices.
    • Accomplished at preparing detailed SEO monthly reports and strategy recommendations.
    • Basic understanding of HTML coding and how websites work.
    • In-depth understanding of technical SEO factors that go into a proper website architecture and layout.
  • Account Supervisor
    Full Time
    Job Description

    Account Supervisor

    As an Account Supervisor at LeaseLabs, your position is responsible for the accurate and efficient management of a client base that is looking for a seasoned professional and demands a high level of quality and customer service. This position will manage the relationships with clients, provide strategic marketing direction, and create profitable results for the organization. This client base has marketing needs that require extensive consulting and strategic advisory. Additionally, the Account Supervisors are responsible for up to 4 direct reports comprised of Account Managers and Account Coordinators.

    This position reports directly to the AVP of Account Services.


    Major Goals and Responsibilities:

    • Manage key accounts to ensure the highest level of client service, value, strategic and creative thinking is always being provided
    • Act as the primary point of contact for assigned clients – escalate, track, solve client issues and anticipate client business needs to build trust, close collaboration and open communication with the client
    • Demonstrate strong leadership by properly communicating with your team, the client and internal departments
    • Act as resource of agency knowledge for the Account Managers and Account Coordinators
    • Develop materials and train new hires within the Account Services Department
    • Ongoing training and management as processes are updated or change
    • Oversight of your client and your team’s client’s, ensuring quick launch times, helping the Project Managers set priorities and move blockers as needed
    • Act as the first point of escalation for your team member’s clients
    • Prepare all client-facing materials and review the decks your team creates for their clients, providing strategic guidance and support
    • Develop and deliver formal and informal presentations to clients as well as internal team members
    • Successfully help cover the duties and responsibilities of the AVP of Account Services when that position is out of the office
    • Assist Business Development and take an active role in new business pitches as well as new client onsite meetings as needed


    Measurable Performance Metrics:

    • Client retention and additional services purchased
    • Demonstrate strong knowledge of client and project status
    • Demonstrate strong knowledge of the multifamily industry and LeaseLabs products and services
    • Successfully manage a team of up to 4 direct reports
    • Demonstrate internal leadership and be viewed as a leader by other departments
    • Be viewed as an innovator and integral part of the Account Services department


    Essential Activities:

    • Strategic oversight of client accounts and ongoing product performance – 40%
    • Management of team members, providing support and stepping in to assist with their projects and client management – 30%
    • Attend client and internal meetings – 10%
    • Travel to client meetings, events, conferences and industry tradeshows – 20%


    Behavioral Traits, Attitudes and Skills Required:

    • Strategic and innovative
    • Leadership skills
    • Strong work ethic
    • Intuitive ability to understand and translate client needs into actionable items
    • Advanced understanding of digital marketing and website development
    • Training skills and patience to assist your team in all areas
    • Ability to analyze data, discover compelling insights and develop action plans to achieve goals
    • Google Analytics Certification


    Prerequisites:

    • Bachelor’s Degree in Communications, Journalism, Marketing or equivalent experience
    • 5-7 years of experience managing client accounts in a professional services setting
    • Proven experience training new hires and managing teams
  • Account Coordinator
    Full Time
    Job Description

    Account Coordinator

    The Account Coordinator supports the Account Services team with day-to-day account management tasks for client services, website development, branding and print collateral projects, and other digital marketing services offered by LeaseLabs. The Account Coordinator also manages their own assigned clients, seeing projects through from contract signature to launch.

    The Account Coordinator position reports to the Account Supervisor.


    Major Goals and Responsibilities:

    • Learn and successfully demonstrate the products and services that LeaseLabs offers
    • Support the account services team with management of client communication, recapping meetings, checking Salesforce for latest point of contact and providing content to share with clients
    • In addition to supporting the team, management of assigned clients and seeing the project through from contract signature to go live
    • Create and distribute weekly newsletters to the account services team featuring market trends, industry updates, and clients in the news
    • Create Mavenlink projects and work with Project Management team to assign tasks to internal team members
    • Coordination with internal departments to ensure timely and accurate setup of products
    • Draft agendas and recaps for client and internal meetings
    • Assist in aggregating data and information for client presentations
    • Prepare contracts for existing clients
    • Create project folders and organize client assets
    • Review accounting reports to verify client payment status
    • Submit product cancellations
    • Attend daily scrum meetings
    • Assist with QA of staging links, checking for grammar, aesthetics and accuracy of information shown on site
    • Assist the Account Strategist team and other departments on an as-needed basis


    Behavioral Traits, Attitudes and Skills Required:

    • Passion for client services and account management
    • Collaborate and work with cross-functional teams
    • Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere
    • Excellent verbal and written skills
    • Quickly learn the industry and apply multifamily knowledge to Internet marketing initiatives and achieving client goals
    • Excellent analytical, organizational, project management and time management skills


    Prerequisites:

    • Bachelor's Degree in Communications, Journalism, Marketing or equivalent experience
    • 0-2 years of experience in an account services, or customer centric/client-facing role
    • Proficiency in MS Excel, Google Docs/Sheets/forms, PowerPoint, and Word
    • Proven oral and written communication skills
    • Computer proficiency, adapts to software easily, excellent email, CRM and excel skills
  • Social Media Coordinator
    Full Time
    Job Description

    Social Media Coordinator

    The Social Media Coordinator is responsible for overseeing social media and social advertising campaigns. An emphasis on extreme attention to detail and the ability to manage a high volume of clients is a must.

    The Social Media Coordinator reports to the Digital Advertising Manager.


    Key Functional Areas of Responsibility:

    • Set up client Social Media accounts, manage profiles, and monitor performance
    • Aid in sourcing and creating content for social platforms. This includes writing posts to help generate traffic to client's websites and staying on top of trending general interest articles
    • Post content and spark engaging conversations across various social media platforms. This includes and is not limited to Facebook, Instagram, Twitter, and Google+
    • Maintain posting schedule for all clients and ensure timelines are always met
    • Manage portfolio clients across multiple digital products
    • Plan and execute Facebook and Instagram ads
    • Provide strategic support to account managers for social media campaigns including pulling analytics and providing various reports
    • Proofread social posts and blog posts for spelling, grammar, and overall content accuracy
    • Work with Digital Advertising Manager to make and implement recommendations
    • Assist in setup of advertising accounts - display and search
    • Work cohesively with internal team on collecting client requirements and assets
    • Client communication with onsite community managers via ticket requests
    • Work cohesively with Digital team on ticketing assignments for digital marketing products
    • Support colleagues in the development of client communication especially as it relates to unexpected or substandard monthly reporting results
    • Work with internal teams to execute creative, and drive results for clients
    • Complete research/special projects as needed


    Professional Competencies:

    • Passion for social media and staying on top of the latest digital trends
    • Outstanding ability to think creatively, constantly evolving the quality of content for clients
    • Collaborate and work with cross-functional teams
    • Attention to detail and the ability to effectively multi-task in a deadline-driven atmosphere with a large portfolio of accounts
    • Excellent verbal and written skills
    • Experience in multifamily housing preferred
    • Quickly learn the industry and apply multifamily knowledge to Internet marketing initiatives and achieving client goals
    • High levels of integrity, autonomy, and self-motivation
    • Adapt quickly to new software programs with limited on-the-job training
    • Excellent analytical, organizational, project management and time management skills
    • Knowledge of SEO, SEM, and email marketing a plus


    Professional Skills & Qualifications:

    • Experience in Social Media and Paid Advertising preferred
    • Proficiency in MS Excel, Google Docs/Sheets/forms, PowerPoint, and Word.
    • Experience with website analysis using Google Analytics
    • Bachelor's degree in Marketing, Communications, Digital Media, Advertising or equivalent experience preferred
    • 0-2 years of social media experience and customer service (agency experience a plus).
    • Experience with Facebook ads preferred
    • Computer proficiency adapts to software easily excellent email and writing skills.
    • Google AdWords and Facebook Blueprint certification a plus


    Role Breakdown:

    • Social Media Management (Posting & QA) - 80%
    • Social Media Research - 10%
    • Client Consultation - 5%
    • Data Collection - 5%
  • Brand Coordinator
    Full Time
    Job Description

    Brand Coordinator

    The Brand Coordinator supports the Brand Strategist team with day-to-day project management tasks for client services, branding and print collateral projects, and other creative marketing services offered by LeaseLabs.

    The Brand Coordinator also manages their own assigned projects, seeing projects through from design to final approval.

    The Brand Coordinator reports to the Brand Strategist.


    Major Goals and Responsibilities:

    • Learn and successfully demonstrate the products and services that LeaseLabs offers
    • Support the branding department with management of client communication, recapping meetings and providing content to share with clients
    • Provides administrative and customer service support to the Brand Strategist team
    • Assists with project coordination, timelines, proposal and budgets
    • Coordinates the creation of project design quotes to be approved by Brand Strategist
    • Create Mavenlink projects and assign tasks to internal team members
    • Coordination with internal departments to ensure timely and accurate delivery of projects
    • Draft agendas and recaps for client and internal meetings
    • Assist in aggregating information for client presentations
    • Prepare contracts for existing clients
    • Create project folders and organize client assets
    • Review accounting reports to verify client payment status
    • Submit product cancellations
    • Attend weekly brand scheduling meetings
    • Assist with QA of creative deliverables, checking for grammar, aesthetics and accuracy of information shown
    • Assist the Account Strategist team and other departments on an as-needed basis


    Behavioral Traits, Attitudes and Skills Required:

    • Passion for client services, project management and design
    • Collaborate and work with cross-functional teams
    • Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere
    • Adaptive to change in a fast paced work environment
    • Excellent verbal and written skills
    • Quickly learn the industry and apply creative knowledge to brand department initiatives
    • Excellent analytical, organizational, project management and time management skills


    Prerequisites:

    • Bachelor’s Degree in Communications, Journalism, Design, Marketing or equivalent experience
    • 0-2 years of experience in an account services, or customer centric/client-facing role
    • Proficiency in MS Excel, Google Docs/Sheets/forms, PowerPoint, and Word
    • Proven oral and written communication skills
    • Computer proficiency, adapts to software easily, excellent email, CRM and excel skills
    • Experience in Adobe Photoshop or Illustrator is preferred
Client Services

Client Services

  • Client Success Specialist
    Full Time
    Job Description

    Client Success Specialist

    LeaseLabs is currently hiring for a full-time Client Success Specialist. We are a growing agency located in Old Town, with a team of people committed to growing and expanding our company. We are currently looking for new players to join our team and contribute to the marketing/advertising needs of our diverse clients in an engaging, professional, fun and fast-paced environment. The Client Success Specialist is responsible for delivering support to the Client Success team and to contribute to the completion of work, overall productivity, and maximize our ability to achieve goals.


    Essential Responsibilities

    • Answering incoming phone calls
    • Transferring phone calls to appropriate individuals within the organization
    • Addressing and assigning client requests through a ticketing system
    • Managing and delegating requests and issues
    • Re-setting client passwords
    • Uploading photos to photo library for clients
    • Conducting client trainings for LeaseLabs Web2Print, Email Marketing System and Website CMS platforms
    • Completing managed responses for LeaseLabs Reputation Management product
    • Submitting orders for the Web2Print Social E-commerce platform
    • Third Party vendor outreach and conflict resolution
    • Updates in the LeaseLabs proprietary CMS
    • Other miscellaneous projects as needed


    Behavioral Traits

    • Organized
    • Detail Oriented
    • Positive Attitude
    • Confident
    • Critical Thinker
    • Self-Starter
    • Flexible
    • Personable
    • Patient
    • Ability to work independently as well as within a team


    Skills/Knowledge

    • Excellent oral and written English and grammar skills.
    • Ability to prioritize tasks in a fast-paced work environment
    • Highly organized, detail-oriented, and structured
    • Excellent customer-service, polite, well-mannered, and friendly
    • Strong computer skills, including: MS Office (Word, Excel, Outlook) Google (Gmail, Calendar, Docs, Sheets, Slides)
    • Resourceful and adaptable to changing needs of business


    Qualifications

    • At least 1-2 years of customer service experience preferred including phone experience.
    • Experience working in a digital marketing agency, IT firm a plus!
    • Computer proficiency, excellent email and writing skills.
    • Experience with Servicedesk a plus.


    Compensation

    • Hourly -- Commensurate with Experience
    • Benefits -- Medical, Dental, Vision, Life
    • Paid Time Off -- Three weeks
    • Company Events (beach parties, go kart racing)
    • Excellent office location and casual environment
    • Advancement opportunities as company grows and expands markets
  • Implementation Coordinator
    Full Time
    Job Description

    Implementation Coordinator

    The Implementation Coordinator is responsible for uploading website content (text, images, code snippets) into our content management system, setting up product accounts, communicating with outside vendors to troubleshoot and setup website integrations, and completing ongoing day-to-day customer service requests through our ticketing system.

    The Implementation Coordinator should have a general understanding of content management systems and web development concepts. Having basic HTML experience is a plus. The Implementation Coordinator will report to the Client Operations Manager.


    Essential Responsibilities:

    • Upload new website content into our content management system (no coding required).
    • Performing account setups for our products/services
    • Work with clients, third party vendors, and the web development team to coordinate new website feature integrations.
    • Work with various stakeholders to ensure site and account setups meet our standards of quality
    • Help clients with CMS content updates and assign out tasks to other team members within our support ticketing system.
    • Resizing/cropping images for upload
    • Proofread web copy for spelling and grammar errors as needed
    • Support clients by phone and email.
    • Perform special projects and duties as needed


    Skills/Knowledge Required:

    • Team-player
    • Fast learner
    • Excellent verbal and written skills
    • Detail-oriented and highly organized.
    • Able to prioritize tasks in a fast-paced environment
    • Ability to operate under pressure and meet tight deadlines.
    • Technical interest.
    • Ability to adapt to an ever-changing environment.
    • Ability to work both independently and collaboratively.
    • Positive Attitude.
    • Resourceful and adaptable to changing needs of the business


    Qualifications:

    • Bachelor's Degree Preferred.
    • 1-3 years of customer service and/or data entry experience (preferred).
    • Computer proficiency, adapts to software easily, excellent email and writing skills.
    • Experience using Photoshop, Zendesk, Wordpress, Excel/Google Sheets, and other Content Management Systems is a plus!
Creative

Creative

  • Senior Web Designer
    Full Time
    Job Description

    Senior Web Designer

    The Senior Web Designer works with our team to create amazing digital experiences. You set the bar for great design higher than most and you’ll be expected to do this in a range of projects.

    Our designers can move promptly from one project to another with an absolute focus on the task. You must be confident to speak your mind, work in a team, and communicate your ideas, through sketching, designing and whatever it takes. This might include user flows, IA documentation, wireframes, design concepts, and design production. We’re looking for talented and hungry individuals obsessed with aesthetics, design & technology.

    Most importantly, you possess the passion to design exceptional, beautiful, and functional experiences.

    The position reports directly to the Interactive Art Director.


    Essential Responsibilities

    • Qualified candidate will have strong web design background.
    • Must have a strong understanding of design fundamentals and able to carry a concept that is appropriate to a client’s strategy, demographic, and established designs.
    • Must have proficiency in creating, polishing and formulating assets that are prepared and optimized for development including organizing and populating brand asset/photo and font libraries and creating style guides.
    • Solid experience with typography, composition, animation, color and interactive elements for scalable dynamic interfaces.
    • Must be a self-starter, motivated, and see a project from start to finish.
    • Excellent problem solving skills.
    • Extreme attention to detail and quality a must.
    • Excellent oral, written, and presentation skills is a plus including the ability to communicate design rationale and speak intellectually to clients about the fundamentals/psychology of UX design and web technologies.


    Behavioral Traits

    • Organized
    • Detail Oriented
    • Positive Attitude
    • Confident
    • Critical Thinker
    • Self-Starter
    • Ability to work independently as well as within a team


    Skills/Knowledge

    • Bachelor degree in Multimedia/Web Design, or an equivalent combination of education, training, and experience.
    • At least 5 years of experience in design in an agency setting, in-house or freelance.
    • Must present a strong portfolio of website samples.
    • Must have knowledge of HTML5 and CSS3 in addition to web design experience.
    • Must understand design for adaptive and responsive development
    • Knowledge of SEO best practices
    • Video/animation experience is a huge plus.
Culture

Culture

  • Recruiter
    Full Time
    Job Description

    Recruiter

    The Recruiter is responsible for delivering all facets of recruiting success throughout the organization. This will be achieved through the development of local and national recruiting plans, employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas. The Recruiter will play a critical role in ensuring we are hiring the best possible talent.

    This position reports directly to the AVP|Culture.


    Essential Goals and Responsibilities:

    • Establishes recruiting requirements by studying organization plans and objectives; meeting with hiring managers to discuss needs.
    • Builds applicant sources by utilizing social media, company website, LinkedIn and various internet job sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
    • Determines applicant requirements by studying job description and job qualifications.
    • Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
    • Arranges and facilitates in person interviews by coordinating schedules for hiring managers and attending all in-person interviews.
    • Arranging travel, meals and/or lodging for any remote positions, when needed.
    • Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
    • Improves organization attractiveness by emphasizing company culture, employee benefits and perks; monitoring job offers and market trends.
    • Maintains compliance by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.
    • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Accomplishes human resources and organization mission by completing related results.


    Behavioral Traits, Attitudes and Skills Required:

    • Diplomacy
    • Build strong client and internal relationships
    • Multi-task
    • Detail-oriented and highly organized
    • Ability to work successfully under internal pressure
    • Flexibility to adapt to an ever-changing environment
    • Ability to work both independently and collaboratively


    Prerequisites:

    • At least 3+ years of high volume recruitment (either in-house, agency, staffing agency recruiter)
    • Experience with contacting passive candidates
    • Strong communication skills (both written and verbal).
    • Ability to work effectively in a team environment, across the organization, as well as work independently.
    • Proven ability to meet goals in dynamic, fast changing environment.
    • Flexible and able to work fast under tight deadlines with demanding quality requirements.


    Allocation of Responsibilities:

    • Develop and execute recruiting plans-50%
    • Network through industry contacts, social media and employees-15%
    • Track measurable facets of the recruiting and hiring process-10%
    • Administrative duties and record-keeping-25%


    Preferred Skills/Experience:

    • Solid ability to conduct different types of interviews (structured, competency-based)
    • Hands on experience with various selection processes (phone screens, in-person interviews, assessments, reference checks, background screens)
    • Ability to organize skills assessments Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
    • Hands-on experience with Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)
    • Excellent communication and interpersonal skills
    • Strong decision-making skills
Operations

Operations

  • eCommerce Manager
    Full Time
    Job Description

    eCommerce Manager

    LeaseLabs is currently hiring a full-time eCommerce Manager.

    The eCommerce Manager will be responsible for managing eCommerce functions to achieve growth objectives and sales goals. The role will manage the ongoing customer experience across all digital devices and platforms. The ideal candidate must be passionate, possess strong project management skills and a good understanding of eCommerce processes.


    Key Responsibilities

    • Lead and project manage all eCommerce related activities
    • Develop monthly action plans to achieve/surpass sales goals
    • Lead the planning and execution of digital marketing calendar to support brand and growth objectives
    • Manage product roadmap of website initiatives from kickoff through completion
    • Develop project management plan in order to track and achieve milestones across teams to ensure on time and on budget delivery
    • Recommend eCommerce merchandising and product positioning using insights pulled from KPI’s
    • Utilize analytics and customer insights to identify conversion friction points and user experience pitfalls, test different strategies and drive recommendations that will improve conversion, AOV and overall site experience
    • Partner with Marketing and Creative to create content strategies that support key launches and promotions
    • Perform daily site audits to ensure accuracy of promotions and exceptional client experiences
    • Manage daily, weekly and monthly analytic reports that monitor key KPIs in terms of website performance, sales, inventory, traffic, status of email database, and customer service
    • Partner with Customer Service to create and deploy a high-touch customer experience strategy
    • Partner with Customer Service and the warehouse to ensure timely, accurate fulfillment of product orders.


    Experience:

    • Bachelor’s degree required
    • 4+ years’ experience in eCommerce with strong marketing background
    • Strong project management skills
    • Proficient in Google Apps
    • Print experience preferred
    • Promotional item experience preferred

    Skills and Abilities:

    • Demonstrated ability to build strong partnerships and collaborate
    • Proven success managing cross-functional teams and external vendors to accomplish goals
    • Excited to embrace and drive eCommerce experience and increased conversion and acquisition
    • A strong track record of identifying high value, low cost solutions to problems by balancing business and customer needs with tech capabilities
    • Flexible self-starter with optimistic attitude, ability to work efficiently under minimal supervision in a in a dynamic environment while effectively meeting tight deadlines and proven experience succeeding
    • Must be focused, incredibly organized, show excellent attention to detail and demonstrate an entrepreneurial approach to their work
    • Excellent communication skills, both written and verbal
  • Technical Writer
    Full Time
    Job Description

    Technical Writer

    LeaseLabs is currently hiring a full-time Technical Writer. The Technical Writer is responsible for the accurate creation, implementation and maintenance of SOP's for all departments within the company, as well as creating how to's and guides for products created by the company.

    This position prepares instruction manuals and other supporting documents to communicate complex and technical information more easily. They also develop, gather and disseminate technical information among all departments and works in a fast-paced, deadline sensitive, detail


    Essential Goals and Responsibilities

    • Determine the needs of end users for creation and implementation of SOP's
    • Create roadmap for processes and procedures
    • Organize and write supporting documents for products
    • Use photographs, drawings, diagrams, animation, and charts that increase users' understanding
    • Select appropriate medium for message for audience such as online help, manuals (system, end-user, training), white papers, design specifications, project plans, test plans, business correspondence, or online videos
    • Standardize content across platforms and media
    • Gather usability feedback from end users
    • Revise documents, as needed
    • Keep team collaboration software updated with current SOP's and FAQ's


    Behavioral Traits, Attitudes and Skills Required

    • Diplomacy.
    • Build strong client and internal relationships.
    • Multi-task.
    • Detail-oriented and highly organized.
    • Ability to work successfully under internal pressure.
    • Strategic thinking and project planning.
    • Flexibility to adapt to an ever-changing environment.
    • Ability to work both independently and collaboratively.


    Prerequisites

    • Bachelor's Degree in journalism, English, or communications or equivalent experience.
    • 3-5 years in Technical Writing (Technology or software development background a plus).
    • Proven oral and written communication skills.
    • Computer proficiency, adapts to software easily, excellent email and excel skills.
    • Proficient in graphics and design.
    • Proven experience working on multiple projects from start to finish.
Technology

Technology

  • Software Engineer
    Full Time
    Job Description

    Software Engineer

    The Ruby on Rails engineer is responsible for creating and maintaining SaaS products, custom APIs and micro-services at scale. The primary focus of this position will be development of all server-side logic, and ensuring high performance and responsiveness to requests from the front-end. This position will also be responsible for integrating front-end elements into the application. A basic understanding of front-end technologies is also necessary.

    This position will report to the Cloud Engineer.


    Key Responsibilities:

    • Design, build, and maintain efficient, reusable, reliable code in any language
    • Integration of data storage solutions - may include databases, key-value stores, blob stores, etc.
    • Integration of user-facing elements developed by front-end developers with server side logic
    • Identify performance issues, bugs and workflow matters. Then devise solutions to these problems
    • Help maintain code quality, organization and automatization in coordination with team objectives.
    • Adapt to new technologies that may be selected based on business requirement decisions made along the way (NodeJS, Go, Scala, Java, C# are all potential candidates)


    General Skills and Qualifications:

    • Bachelor’s Degree in Computer Science or relevant work experience (4+ years)
    • Experience teaching and learning from other engineers. We work as a close team and believe that building excellent software is a collaborative effort.
    • Interest in learning new technologies and owning your code +Agency experience is a huge plus
    • Being able to accurately estimate effort and commit to timelines is essential


    Technology Skills and Qualifications:

    • Experience with Ruby on Rails is required. NodeJS, JavaScript and the ability / passion to adapt to other emerging technologies
    • Experience working with both SQL and noSQL databases
    • Solid understanding of object-oriented programming
    • Cognitive skills. Problem solving, logic, reasoning and adaptability across technologies
    • Experience developing APIs and web services at scale
    • Good understanding of server-side templating languages
    • Good understanding of server-side CSS preprocessors (SASS specifically)
    • Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
    • Familiarity with concepts of MVC, Mocking, ORM, and RESTful
    • A knack for writing clean, readable code
    • Understanding of fundamental design principles behind a scalable application
    • Able to implement automated testing platforms and unit tests
    • Proficient understanding of Git code versioning and branch management
    • Familiarity with development aiding tools such as NPM, Bundler, Rake, Yarn, Bower etc.
    • Familiarity with continuous integration and automated deployment

Life at LeaseLabs

Working at LeaseLabs is more than a job – it’s a place to pursue your passion, cultivate professional growth and contribute to a growing company. Our goal is to equip you with the skills needed to excel at your role. From education reimbursement to 401 (k) matching, LeaseLabs truly puts the employee first. Take a look at other ways LeaseLabs invests in you.

Stay Curious

Making way
for play

Bring great
minds together

Spotting Talent

Benefits

Employee Benefits & Perks

LeaseLabs values YOU. Each benefit and perk is carefully curated to support each employee and maintain a sincere, inspiring, collaborative work environment.

  • 401 (k)

    Benefits & Perks

    Whether retirement is far in the future or just around the corner, it’s wise to save. We offer a 401 (k) company match program.

  • Annual Bonus

    Benefits & Perks

    You’ve earned it! We offer a competitive year-end bonus that’s based off our company profits. Meaning, the harder we work, the more we earn.

  • Career Development

    Benefits & Perks

    Whether you’d like to learn a new coding language or want to learn fundamentals of email marketing. We offer free online courses through Lynda.com to allow for personal and professional growth.

  • Culture Events

    Benefits & Perks

    We strive to build connections beyond computer screens. That’s why we offer quarterly culture events that harvests LeaseLabs community, culture and collaboration.

  • Dress Code

    Benefits & Perks

    We believe you perform best when you’re comfortable. By giving you the freedom to dress casually, we’ve found happier and more productive employees.

  • Health Benefits

    Benefits & Perks

    Our comprehensive health care has you covered for medical, dental, and vision. Our flexible HMO, PPO options lets you choose between in-network and non-network health care providers.

  • Paid Time Off

    Benefits & Perks

    We believe work-life balance is crucial to staying productive and avoiding burnout. Our competitive PTO program allows you to stay fresh at work and at home.

  • Passport Dining Card

    Benefits & Perks

    Score deals on restaurants, amusement parks, travel and more.

  • Wine Wednesdays

    Benefits & Perks

    Because we could all use a midweek glass of wine.

  • Work Environment

    Benefits & Perks

    Our San Diego headquarters houses a sleek, comfortable office space, fully equipped with coffee and indoor/outdoor dining spaces.

  • Work From Home

    Benefits & Perks

    Foster new inspiration by working outside of the office. We offer work-from-home days to each employee.

  • Educational Reimbursement Program

    Benefits & Perks

    Continuing education is key to foster an inspiring, collaborative environment. We encourage this by reimbursement of education programs of your choice.

Benefits & Perks

401 (k)

Whether retirement is far in the future or just around the corner, it’s wise to save. We offer a 401 (k) company match program.

Benefits & Perks

Annual Bonus

You’ve earned it! We offer a competitive year-end bonus that’s based off our company profits. Meaning, the harder we work, the more we earn.

Benefits & Perks

Career Development

Whether you’d like to learn a new coding language or want to learn fundamentals of email marketing. We offer free online courses through Lynda.com to allow for personal and professional growth.

Benefits & Perks

Culture Events

We strive to build connections beyond computer screens. That’s why we offer quarterly culture events that harvests LeaseLabs community, culture and collaboration.

Benefits & Perks

Dress Code

We believe you perform best when you’re comfortable. By giving you the freedom to dress casually, we’ve found happier and more productive employees.

Benefits & Perks

Health Benefits

Our comprehensive health care has you covered for medical, dental, and vision. Our flexible HMO, PPO options lets you choose between in-network and non-network health care providers.

Benefits & Perks

Paid Time Off

We believe work-life balance is crucial to staying productive and avoiding burnout. Our competitive PTO program allows you to stay fresh at work and at home.

Benefits & Perks

Passport Dining Card

Score deals on restaurants, amusement parks, travel and more.

Benefits & Perks

Wine Wednesdays

Because we could all use a midweek glass of wine.

Benefits & Perks

Work Environment

Our San Diego headquarters houses a sleek, comfortable office space, fully equipped with coffee and indoor/outdoor dining spaces.

Benefits & Perks

Work From Home

Foster new inspiration by working outside of the office. We offer work-from-home days to each employee.

Benefits & Perks

Educational Reimbursement Program

Continuing education is key to foster an inspiring, collaborative environment. We encourage this by reimbursement of education programs of your choice.