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LeaseLabs is an internationally recognized digital marketing, web development, and creative agency. Our vibrant culture drives progression and rewards passion. We’d love to hear from you! Browse our open roles and employee benefits to see if you’re a match.

Account Services

Account Services

  • Account Manager
    Full Time
    Job Description

    Account Manager

    As an Account Manager at LeaseLabs you are responsible for managing relationships with clients, providing strategic marketing direction, and creating profitable results. Our Account Managers work in a fast-paced, deadline sensitive, detail-driven environment. You will provide strategic input and come up with creative solutions to meet your client’s goals.

    This position reports to an Account Supervisor.


    Major Goals and Responsibilities:

    • Cultivate and grow client relationships established by Business Development
    • Develop an in-depth understanding of client products, services, business culture, competitive landscape and marketing opportunities
    • Offer the highest level of client service, value, strategic and creative thinking
    • Learn and successfully demonstrate the products and services that LeaseLabs offers as well as how each individual client can benefit
    • Improve retention rates and increase the opportunities for additional services to be added to client accounts by creating a lasting relationship and strategically looking at each client’s goals
    • Act as a liaison between the client and internal departments on a day-to-day basis
    • Develop and maintain strong levels of communication between all departments in order to properly convey the client’s goals
    • Create and facilitate client approval for documents such as creative briefs, scope of works and project timelines
    • Attend daily Scrums with the Project Management team to ensure proper tracking of projects, being able to speak with clients about any changes to the timelines
    • Review and route all creative materials from the creative department and client
    • Work closely with the SEO Manager on recommended keywords, creating SEO-rich content and reviewing monthly reporting to ensure a successful campaign
    • Work closely with 3rd party vendors when required to route approved artwork, review press proofs and follow-up on the delivery of client materials
    • Provide support for the Quality Assurance Department by reviewing websites in staging and providing client feedback
    • Successfully delegate to an Account Coordinator support position and assist with supervision and ongoing training for this role
    • Tri-annual review meetings with major client accounts to review product performance and make strategic recommendations for future efforts
    • Monthly touch base with all clients to highlight new products and maintain relationship with contacts
    • When needed, travel with Business Development team to tradeshows, client pitches and/or client discovery meetings


    Measurable Performance Metrics:

    • Client retention and additional services purchased
    • Demonstrate strong knowledge of client and project status
    • Demonstrate strong knowledge of the multifamily industry and LeaseLabs products and services


    Essential Activities:

    • Strategic oversight of client accounts and marketing efforts – 70%
    • Attend meetings including internal kickoffs, client discovery calls and client status calls – 20%
    • Contract writing, billing, forecasting and communicating account status internally – 10%


    Behavioral Traits, Attitudes and Skills Required:

    • Build strong client and internal relationships
    • Multi-task
    • Detail-oriented and highly organized
    • Ability to work successfully perform under client deadlines
    • Intuitive ability to understand and translate client needs internally to each department
    • Strategic thinking and project planning
    • Understanding of digital marketing and website development
    • Flexibility to adapt to an ever-changing environment
    • Ability to work both independently and collaboratively


    Prerequisites:

    • Bachelor’s Degree in Communications, Journalism, Marketing or equivalent experience
    • 3-5 years of experience managing client accounts in a professional services setting
    • Proven oral and written communication skills
    • Computer proficiency, adapts to software easily, excellent email, CRM and excel skills
  • Account Supervisor
    Full Time
    Job Description

    Account Supervisor

    As an Account Supervisor at LeaseLabs, your position is responsible for the accurate and efficient management of a client base that is looking for a seasoned professional and demands a high level of quality and customer service. This position will manage the relationships with clients, provide strategic marketing direction, and create profitable results for the organization. This client base has marketing needs that require extensive consulting and strategic advisory. Additionally, the Account Supervisors are responsible for up to 4 direct reports comprised of Account Managers and Account Coordinators.

    This position reports directly to the AVP of Account Services.


    Major Goals and Responsibilities:

    • Manage key accounts to ensure the highest level of client service, value, strategic and creative thinking is always being provided
    • Act as the primary point of contact for assigned clients – escalate, track, solve client issues and anticipate client business needs to build trust, close collaboration and open communication with the client
    • Demonstrate strong leadership by properly communicating with your team, the client and internal departments
    • Act as resource of agency knowledge for the Account Managers and Account Coordinators
    • Develop materials and train new hires within the Account Services Department
    • Ongoing training and management as processes are updated or change
    • Oversight of your client and your team’s client’s, ensuring quick launch times, helping the Project Managers set priorities and move blockers as needed
    • Act as the first point of escalation for your team member’s clients
    • Prepare all client-facing materials and review the decks your team creates for their clients, providing strategic guidance and support
    • Develop and deliver formal and informal presentations to clients as well as internal team members
    • Successfully help cover the duties and responsibilities of the AVP of Account Services when that position is out of the office
    • Assist Business Development and take an active role in new business pitches as well as new client onsite meetings as needed


    Measurable Performance Metrics:

    • Client retention and additional services purchased
    • Demonstrate strong knowledge of client and project status
    • Demonstrate strong knowledge of the multifamily industry and LeaseLabs products and services
    • Successfully manage a team of up to 4 direct reports
    • Demonstrate internal leadership and be viewed as a leader by other departments
    • Be viewed as an innovator and integral part of the Account Services department


    Essential Activities:

    • Strategic oversight of client accounts and ongoing product performance – 40%
    • Management of team members, providing support and stepping in to assist with their projects and client management – 30%
    • Attend client and internal meetings – 10%
    • Travel to client meetings, events, conferences and industry tradeshows – 20%


    Behavioral Traits, Attitudes and Skills Required:

    • Strategic and innovative
    • Leadership skills
    • Strong work ethic
    • Intuitive ability to understand and translate client needs into actionable items
    • Advanced understanding of digital marketing and website development
    • Training skills and patience to assist your team in all areas
    • Ability to analyze data, discover compelling insights and develop action plans to achieve goals
    • Google Analytics Certification


    Prerequisites:

    • Bachelor’s Degree in Communications, Journalism, Marketing or equivalent experience
    • 5-7 years of experience managing client accounts in a professional services setting
    • Proven experience training new hires and managing teams
  • Sr. Digital Advertising Specialist
    Full Time
    Job Description

    Sr. Digital Advertising Specialist

    The Sr. Digital Advertising Specialist is responsible for managing pay per click media strategies specifically for the multifamily industry. The Sr. Digital Advertising Specialist can quickly understand, support, and communicate initiatives that will contribute to the goals and success of client campaigns. An emphasis on extreme attention to detail and the ability to manage a high volume of clients is a must.

    The Sr. Digital Advertising Specialist reports to the Digital Advertising Manager.


    Key Functional Areas of Responsibility:

    • Develop multi-channel paid digital media marketing campaigns and strategies, including search, display, video and mobile
    • Work with clients, account managers, and project managers on strategic goals during onboarding and throughout the campaign
    • Continually test and implement new paid media strategies
    • Leverage algorithmic budget and bidding software
    • Develop engaging ad copy and creative to achieve desired results
    • Provide recommendations and execute strategies for lead generation opportunities
    • Keep pace with search engine and PPC industry trends
    • Work with account managers on an ongoing basis to adjust spends, give updates and review strategies on behalf of the client
    • Coordinate with social media, SEO, content, and creative team to deliver integrated client service


    Professional Competencies:

    • Passion for paid media
    • Outstanding ability to identify and resolve problems
    • Attention-to-detail and the ability to effectively multi-task in a deadline driven atmosphere with a large portfolio of accounts.
    • Excellent verbal and written skills
    • Superior problem-solving skills
    • Ability to view data from multiple channels and incorporate strategic paid media strategy
    • Experience in multifamily housing preferred
    • Quickly learn the industry and apply multifamily knowledge to internet marketing initiatives and achieving client goals
    • High levels of integrity, autonomy, and self-motivation
    • Proven ability to construct a proper A/B testing approach from hypothesis generation through data gathering and conclusions
    • Excellent analytical, organizational, project management and time management skills


    Professional Skills & Qualifications:

    • Expertise in search, display, social, and mobile advertising
    • Experience in social advertising, including but not limited to, Facebook, Instagram, Twitter, and Pinterest
    • Proficiency in MS Excel, Google Docs/Sheets/forms, PowerPoint, and Word
    • Experience using Google suite
    • Advanced understanding of Google Analytics, Search + Console, Crazy Egg and other data analysis tools
    • Experience working with PPC management software
    • Google AdWords certifications - Fundamentals, Search, Display, Mobile
    • Bing Ads Accredited Professional
    • Google Analytics Certified
    • BS/BA degree preferred
    • 3+ year experience in agency setting solely managing paid media campaigns
  • Digital Advertising Specialist
    Full Time
    Job Description

    Digital Advertising Specialist

    The Digital Advertising Specialist is responsible for creating and managing pay per click search and display strategies specifically for the multifamily industry. The Digital Advertising Specialist can quickly understand and support initiatives that will contribute to the goals and success of client campaigns. An emphasis on extreme attention to detail and the ability to manage a high volume of clients is a must.

    The Digital Advertising Specialist reports to the Digital Advertising Manager.


    Key Functional Areas of Responsibility:

    • Create and manage client online advertising campaigns in Google and Bing
    • Work with clients, account managers, and project managers on overall strategy during onboarding and on monthly calls with clients when required
    • Create and test keyword, audience, and geofence targeting segments
    • Manage ad spend within monthly budgets
    • Design mobile display ads
    • Implement manual bid optimization and leverage algorithmic bidding tools
    • Provide creative copy suggestions for client approval
    • Ability to articulate how you’ve used data to solve media problems/impact media performance
    • Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives
    • Keep pace with digital advertising industry trends
    • Work with account managers on an ongoing basis to adjust spends, give updates and review strategies on behalf of the client
    • Coordinate with social media, SEO, and content team to deliver integrated client service


    Professional Competencies:

    • Passion for search engine marketing
    • Outstanding ability to think creatively to resolve problems
    • Attention-to-detail and the ability to effectively multi-task in a deadline driven atmosphere with a large portfolio of accounts.
    • Excellent verbal and written skills
    • Experience in multifamily housing preferred
    • Quickly learn the industry and apply multifamily knowledge to internet marketing initiatives and achieving client goals
    • High levels of integrity, autonomy, and self-motivation
    • Excellent analytical, organizational, project management and time management skills


    Professional Skills & Qualifications:

    • Strong knowledge of search and display advertising a must; basic understanding of all digital media disciplines
    • Proficiency in MS Excel, Google Docs/Sheets/forms, PowerPoint, and Word
    • Proficiency in Adobe Photoshop, InDesign, or other image editing software
    • Experience with website analysis using a variety of analytics tools including Google Analytics and Google Search Console
    • Strong fundamental internet marketing skills across multiple channels
    • Google AdWords Certified
    • Bing Ads Accredited Professional
    • Google Analytics Certified
    • BS/BA degree preferred
    • 1+ year experience in agency setting solely managing paid search campaigns
  • Digital Advertising Coordinator
    Full Time
    Job Description

    Digital Advertising Coordinator

    The Digital Advertising Coordinator is responsible for managing pay per click search strategies specifically for the multifamily industry. The Digital Advertising Coordinator can quickly implement and support initiatives that will contribute to the goals and success of client campaigns. An emphasis on extreme attention to detail and the ability to learn quickly is a must.

    The Digital Advertising Coordinator reports to the Digital Advertising Manager.


    Key Functional Areas of Responsibility:

    • Create client online advertising campaigns in Google and Bing
    • Create keyword and audience targeting segments
    • Design mobile display ads
    • Implement manual bid optimization and leverage algorithmic bidding tools
    • Execute strategies for keyword opportunities, campaign structuring, targeting and other facets of paid search in accordance with client goals
    • Audit landing pages, geofence locations, and ad copy
    • Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives
    • Keep pace with search engine and PPC industry trends
    • Coordinate with social media, SEO, and content teams to deliver integrated client service


    Professional Competencies:

    • Passion for search engine marketing
    • Outstanding ability to think creatively, and identify and resolve problems
    • Attention-to-detail and the ability to effectively multi-task in a deadline driven atmosphere
    • Strong verbal and written skills
    • Experience in multifamily housing preferred
    • Quickly learn the industry and apply multifamily knowledge to internet marketing initiatives and achieving client goals
    • High levels of integrity, autonomy, and self-motivation
    • Excellent analytical, organizational, project management and time management skills


    Professional Skills & Qualifications:

    • Knowledge of Search Engine Marketing (SEM)
    • Experience using Adobe Photoshop, InDesign, or other image editing software
    • Proficiency in MS Excel, Google Docs/Sheets/forms, PowerPoint, and Word
    • Familiarity with search advertising publishers, Google AdWords & Bing Ads
    • Bachelor's degree preferred
    • 0-2 year experience managing paid search campaigns
  • Social Media Specialist
    Full Time
    Job Description

    Social Media Specialist

    The Social Media Specialist is responsible for creating, managing, and growing social media profiles specifically for the multifamily industry. The Social Media Specialist can quickly understand, support, and communicate initiatives that will contribute to the goals and success of clients. An emphasis on extreme attention to detail and the ability to manage a high volume of clients is a must.

    The Social Media Specialist reports to the Digital Advertising Manager.


    Key Functional Areas of Responsibility:

    • Develop multi-channel social media marketing campaigns and strategies, including local posts, paid social, and engagement campaigns
    • Work with clients, account strategists, and project managers to develop strategic goals during onboarding and throughout the campaign
    • Continually implement new social advertising and engagement best practices
    • Create engaging posts and promotions to achieve desired results Interact with customers and potential customers via social media, in a professional setting
    • Provide recommendations and execute strategies for engagement
    • Keep pace with social media industry trends
    • Analyze social media and other relevant performance metrics
    • Plan with digital advertising, SEO, content, and creative team to deliver integrated client service


    Professional Competencies:

    • Passion for social media
    • Outstanding ability to identify and resolve problems
    • Attention-to-detail and the ability to effectively multi-task in a deadline driven atmosphere with a large portfolio of accounts.
    • Excellent verbal and written skills
    • Ability to understand social signals from multiple channels
    • Experience in multifamily housing preferred
    • Enjoys being part of constantly changing industry
    • High levels of integrity, autonomy, and self-motivation
    • Excellent analytical, organizational, project management and time management skills


    Professional Skills & Qualifications:

    • Expertise in Facebook, Instagram, Pinterest
    • Experience in social advertising, including but not limited to, Facebook, Instagram, and Twitter
    • Experience with Yelp and/or Yext is a plus
    • Experience using Google suite
    • Advanced understanding of Google Analytics, Search Console, Crazy Egg and other data analysis tools
    • Image & design editing software experience - Photoshop, Indesign, Illustrator
    • Facebook Blueprint certified
    • BS/BA degree preferred
    • 1+ year experience managing brand social media campaigns


    Role Breakdown:

    • Social Media Management - 75%
    • Client Consultation - 5%
    • Social Media Research - 10%
    • New Product & Best Practices Testing - 10%
Business Development

Business Development

  • Business Development Specialist
    Full Time
    Job Description

    Business Development Specialist

    BUSINESS DEVELOPMENT SPECIALIST

    The Business Development Specialist is responsible for sales support and assistance to the Regional BD Team. The Business Development Specialist will work in a fast-paced, deadline sensitive, detail-driven environment.

    This position reports directly to the VP of Business Development.


    Major Goals and Responsibilities:

    • Entering Leads into Salesforce
    • Buildout of account profiles in Salesforce
    • Update Salesforce as needed in support of Business Development
    • Ad-Hoc reporting
    • Creation and Management of Leads including lead qualification
    • Cold calling prospects nationally
    • Scheduling demos
    • Prospect research using available tools
    • Creation of Contracts and Proposals
    • Client gifts
    • Provide support for client events
    • Supporting renewal process of current clients
    • Focus on maintaining touch points with current clients
    • Growing the account base of current clients
    • Trade show attendance and support
    • Travel up to 25% with the Business Development Team
    • All other special projects as as needed


    Behavioral Traits, Attitudes and Skills Required:

    • Ability to multi-task
    • Detail-oriented and highly organized
    • Ability to work successfully perform under deadlines
    • Strategic thinking and project planning
    • Flexibility to adapt to an ever-changing environment
    • Ability to work both independently and collaboratively


    Prerequisites:

    • Bachelor's Degree Preferred.
    • 2+ years of experience in an Administrative Assistant or Sales Support role
    • 1-2 years of experience with Salesforce
    • Experience with booking travel and planning events for multiple individuals
    • Computer proficiency and adapts to software easily
    • Excellent customer-service, professional, and friendly
    • Strong computer skills, including: MS Office (Word, Excel, Outlook) Google (Gmail, Calendar, Docs, Sheets, Slides)
Creative

Creative

  • Senior Web Designer
    Full Time
    Job Description

    Senior Web Designer

    The Senior Web Designer works with our team to create amazing digital experiences. You set the bar for great design higher than most and you’ll be expected to do this in a range of projects.

    Our designers can move promptly from one project to another with an absolute focus on the task. You must be confident to speak your mind, work in a team, and communicate your ideas, through sketching, designing and whatever it takes. This might include user flows, IA documentation, wireframes, design concepts, and design production. We’re looking for talented and hungry individuals obsessed with aesthetics, design & technology.

    Most importantly, you possess the passion to design exceptional, beautiful, and functional experiences.

    The position reports directly to the Interactive Art Director.


    Essential Responsibilities

    • Qualified candidate will have strong web design background.
    • Must have a strong understanding of design fundamentals and able to carry a concept that is appropriate to a client’s strategy, demographic, and established designs.
    • Must have proficiency in creating, polishing and formulating assets that are prepared and optimized for development including organizing and populating brand asset/photo and font libraries and creating style guides.
    • Solid experience with typography, composition, animation, color and interactive elements for scalable dynamic interfaces.
    • Must be a self-starter, motivated, and see a project from start to finish.
    • Excellent problem solving skills.
    • Extreme attention to detail and quality a must.
    • Excellent oral, written, and presentation skills is a plus including the ability to communicate design rationale and speak intellectually to clients about the fundamentals/psychology of UX design and web technologies.


    Behavioral Traits

    • Organized
    • Detail Oriented
    • Positive Attitude
    • Confident
    • Critical Thinker
    • Self-Starter
    • Ability to work independently as well as within a team


    Skills/Knowledge

    • Bachelor degree in Multimedia/Web Design, or an equivalent combination of education, training, and experience.
    • At least 5 years of experience in design in an agency setting, in-house or freelance.
    • Must present a strong portfolio of website samples.
    • Must have knowledge of HTML5 and CSS3 in addition to web design experience.
    • Must understand design for adaptive and responsive development
    • Knowledge of SEO best practices
    • Video/animation experience is a huge plus.
Marketing

Marketing

  • Sales & Marketing Associate
    Full Time
    Job Description

    Sales & Marketing Associate

    The Sales & Marketing Associate is responsible for high-level administrative support for the Business Development and Marketing Teams.

    This position will report to the Marketing Manager.

    Key Responsibilities:

    • Trade Show and Event Support
    • Promotional Material sourcing and inventory support
    • Manage receipts and expense reporting for the Marketing Team
    • Proposal and Presentation Creation, in support of Business Development and Marketing
    • Client Pricing sheet creation
    • Manage Inbound Lead Traffic from multiple sources
    • Initial Lead Research and Vetting using ALN
    • Assigning Leads
    • Managing Lead Lists from Trade Shows
    • Sales Force
    • Entering Leads
    • Buildout of account profiles
    • Convert leads to opportunities
    • Update Sales force as needed in support of Business Development
    • Ad-Hoc reporting
    • Creation of contracts
    • Managing contract templates
    • Scheduling Demos for Business Development team
    • Travel scheduling (hotels, flights, ground transportation)
    • Client entertainment (researching and booking event venues)
    • Check-in for flights
    • Client gifts
    • Provide support for client events


    Skills/Knowledge:

    • Team-player
    • Fast learner
    • Excellent verbal and written skills
    • Ability to prioritize tasks in a fast-paced work environment
    • Highly organized, detail-oriented, and structured
    • Excellent customer-service, professional, and friendly
    • Strong computer skills, including: MS Office (Word, Excel, Outlook) Google (Gmail, Calendar, Docs, Sheets, Slides)
    • Resourceful and adaptable to changing needs of business


    Prerequisites:

    • Bachelor's Degree Preferred.
    • 2+ years of experience in an Administrative Assistant, Sales Support role, Marketing role
    • 1-2 years of experience with Salesforce
    • Experience with booking travel and planning events for multiple individuals
    • Computer proficiency and adapts to software easily
Operations

Operations

  • eCommerce Manager
    Full Time
    Job Description

    eCommerce Manager

    LeaseLabs is currently hiring a full-time eCommerce Manager.

    The eCommerce Manager will be responsible for managing eCommerce functions to achieve growth objectives and sales goals. The role will manage the ongoing customer experience across all digital devices and platforms. The ideal candidate must be passionate, possess strong project management skills and a good understanding of eCommerce processes.


    Key Responsibilities

    • Lead and project manage all eCommerce related activities
    • Develop monthly action plans to achieve/surpass sales goals
    • Lead the planning and execution of digital marketing calendar to support brand and growth objectives
    • Manage product roadmap of website initiatives from kickoff through completion
    • Develop project management plan in order to track and achieve milestones across teams to ensure on time and on budget delivery
    • Recommend eCommerce merchandising and product positioning using insights pulled from KPI’s
    • Utilize analytics and customer insights to identify conversion friction points and user experience pitfalls, test different strategies and drive recommendations that will improve conversion, AOV and overall site experience
    • Partner with Marketing and Creative to create content strategies that support key launches and promotions
    • Perform daily site audits to ensure accuracy of promotions and exceptional client experiences
    • Manage daily, weekly and monthly analytic reports that monitor key KPIs in terms of website performance, sales, inventory, traffic, status of email database, and customer service
    • Partner with Customer Service to create and deploy a high-touch customer experience strategy
    • Partner with Customer Service and the warehouse to ensure timely, accurate fulfillment of product orders.


    Experience:

    • Bachelor’s degree required
    • 4+ years’ experience in eCommerce with strong marketing background
    • Strong project management skills
    • Proficient in Google Apps
    • Print experience preferred
    • Promotional item experience preferred

    Skills and Abilities:

    • Demonstrated ability to build strong partnerships and collaborate
    • Proven success managing cross-functional teams and external vendors to accomplish goals
    • Excited to embrace and drive eCommerce experience and increased conversion and acquisition
    • A strong track record of identifying high value, low cost solutions to problems by balancing business and customer needs with tech capabilities
    • Flexible self-starter with optimistic attitude, ability to work efficiently under minimal supervision in a in a dynamic environment while effectively meeting tight deadlines and proven experience succeeding
    • Must be focused, incredibly organized, show excellent attention to detail and demonstrate an entrepreneurial approach to their work
    • Excellent communication skills, both written and verbal
  • Technical Writer
    Full Time
    Job Description

    Technical Writer

    LeaseLabs is currently hiring a full-time Technical Writer. The Technical Writer is responsible for the accurate creation, implementation and maintenance of SOP's for all departments within the company, as well as creating how to's and guides for products created by the company.

    This position prepares instruction manuals and other supporting documents to communicate complex and technical information more easily. They also develop, gather and disseminate technical information among all departments and works in a fast-paced, deadline sensitive, detail


    Essential Goals and Responsibilities

    • Determine the needs of end users for creation and implementation of SOP's
    • Create roadmap for processes and procedures
    • Organize and write supporting documents for products
    • Use photographs, drawings, diagrams, animation, and charts that increase users' understanding
    • Select appropriate medium for message for audience such as online help, manuals (system, end-user, training), white papers, design specifications, project plans, test plans, business correspondence, or online videos
    • Standardize content across platforms and media
    • Gather usability feedback from end users
    • Revise documents, as needed
    • Keep team collaboration software updated with current SOP's and FAQ's


    Behavioral Traits, Attitudes and Skills Required

    • Diplomacy.
    • Build strong client and internal relationships.
    • Multi-task.
    • Detail-oriented and highly organized.
    • Ability to work successfully under internal pressure.
    • Strategic thinking and project planning.
    • Flexibility to adapt to an ever-changing environment.
    • Ability to work both independently and collaboratively.


    Prerequisites

    • Bachelor's Degree in journalism, English, or communications or equivalent experience.
    • 3-5 years in Technical Writing (Technology or software development background a plus).
    • Proven oral and written communication skills.
    • Computer proficiency, adapts to software easily, excellent email and excel skills.
    • Proficient in graphics and design.
    • Proven experience working on multiple projects from start to finish.
Technology

Technology

  • Software Engineer
    Full Time
    Job Description

    Software Engineer

    The Ruby on Rails engineer is responsible for creating and maintaining SaaS products, custom APIs and micro-services at scale. The primary focus of this position will be development of all server-side logic, and ensuring high performance and responsiveness to requests from the front-end. This position will also be responsible for integrating front-end elements into the application. A basic understanding of front-end technologies is also necessary.

    This position will report to the Cloud Engineer.


    Key Responsibilities:

    • Design, build, and maintain efficient, reusable, reliable code in any language
    • Integration of data storage solutions - may include databases, key-value stores, blob stores, etc.
    • Integration of user-facing elements developed by front-end developers with server side logic
    • Identify performance issues, bugs and workflow matters. Then devise solutions to these problems
    • Help maintain code quality, organization and automatization in coordination with team objectives.
    • Adapt to new technologies that may be selected based on business requirement decisions made along the way (NodeJS, Go, Scala, Java, C# are all potential candidates)


    General Skills and Qualifications:

    • Bachelor’s Degree in Computer Science or relevant work experience (4+ years)
    • Experience teaching and learning from other engineers. We work as a close team and believe that building excellent software is a collaborative effort.
    • Interest in learning new technologies and owning your code +Agency experience is a huge plus
    • Being able to accurately estimate effort and commit to timelines is essential


    Technology Skills and Qualifications:

    • Experience with Ruby on Rails is required. NodeJS, JavaScript and the ability / passion to adapt to other emerging technologies
    • Experience working with both SQL and noSQL databases
    • Solid understanding of object-oriented programming
    • Cognitive skills. Problem solving, logic, reasoning and adaptability across technologies
    • Experience developing APIs and web services at scale
    • Good understanding of server-side templating languages
    • Good understanding of server-side CSS preprocessors (SASS specifically)
    • Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
    • Familiarity with concepts of MVC, Mocking, ORM, and RESTful
    • A knack for writing clean, readable code
    • Understanding of fundamental design principles behind a scalable application
    • Able to implement automated testing platforms and unit tests
    • Proficient understanding of Git code versioning and branch management
    • Familiarity with development aiding tools such as NPM, Bundler, Rake, Yarn, Bower etc.
    • Familiarity with continuous integration and automated deployment
  • IT Support Specialist
    Full Time
    Job Description

    IT Support Specialist

    The IT Support Specialist is responsible for assisting the IT department with various tasks submitted through our internal ticketing system. This position will create meaningful documentation and research new systems, policies and equipment. This position will work with internal team members to solve basic and computer networking issues while maintaining a positive and patient attitude.

    This position will report to our internal IT Support Team.


    Major Goals and Responsibilities:

    Office Administration and Operations

    • IT related event planning and coordination
    • Facilities management including storage, heating, A/C and furniture/desk relocation

    Help Desk Support

    • Basic computer skills
    • Printer issues
    • Office-wide music system
    • Desk setups
    • Malware/Antivirus scanning
    • Hardware backups and provisioning
    • Inventory tracking and purchases
    • Research and documentation


    Behavioral Traits, Attitudes and Skills:

    • Strong customer service skills
    • Solid problem solving and analytic skills
    • Excellent verbal and written communication
    • Ability to adapt to a fast-paced environment
    • Ability to translate complicated information to a format users can understand
    • Willing to multitask and work on complicated and long-term projects
    • Excellent documentation and report writing skills


    Preferred Skills and Experience:

    • A+ Certification
    • Prior help desk and technical support experience
    • Experience with administration of Apple products

    Role Breakdown:

    • Helpdesk Support: 85%
    • Office Administration and Operations: 15%

Life at LeaseLabs

Working at LeaseLabs is more than a job – it’s a place to pursue your passion, cultivate professional growth and contribute to a growing company. Our goal is to equip you with the skills needed to excel at your role. From education reimbursement to 401 (k) matching, LeaseLabs truly puts the employee first. Take a look at other ways LeaseLabs invests in you.

Stay Curious

Making way
for play

Bring great
minds together

Spotting Talent

Benefits

Employee Benefits & Perks

LeaseLabs values YOU. Each benefit and perk is carefully curated to support each employee and maintain a sincere, inspiring, collaborative work environment.

  • 401 (k)

    Benefits & Perks

    Whether retirement is far in the future or just around the corner, it’s wise to save. We offer a 401 (k) company match program.

  • Annual Bonus

    Benefits & Perks

    You’ve earned it! We offer a competitive year-end bonus that’s based off our company profits. Meaning, the harder we work, the more we earn.

  • Career Development

    Benefits & Perks

    Whether you’d like to learn a new coding language or want to learn fundamentals of email marketing. We offer free online courses through Lynda.com to allow for personal and professional growth.

  • Culture Events

    Benefits & Perks

    We strive to build connections beyond computer screens. That’s why we offer quarterly culture events that harvests LeaseLabs community, culture and collaboration.

  • Dress Code

    Benefits & Perks

    We believe you perform best when you’re comfortable. By giving you the freedom to dress casually, we’ve found happier and more productive employees.

  • Health Benefits

    Benefits & Perks

    Our comprehensive health care has you covered for medical, dental, and vision. Our flexible HMO, PPO options lets you choose between in-network and non-network health care providers.

  • Paid Time Off

    Benefits & Perks

    We believe work-life balance is crucial to staying productive and avoiding burnout. Our competitive PTO program allows you to stay fresh at work and at home.

  • Passport Dining Card

    Benefits & Perks

    Score deals on restaurants, amusement parks, travel and more.

  • Wine Wednesdays

    Benefits & Perks

    Because we could all use a midweek glass of wine.

  • Work Environment

    Benefits & Perks

    Our San Diego headquarters houses a sleek, comfortable office space, fully equipped with coffee and indoor/outdoor dining spaces.

  • Work From Home

    Benefits & Perks

    Foster new inspiration by working outside of the office. We offer work-from-home days to each employee.

  • Educational Reimbursement Program

    Benefits & Perks

    Continuing education is key to foster an inspiring, collaborative environment. We encourage this by reimbursement of education programs of your choice.

Benefits & Perks

401 (k)

Whether retirement is far in the future or just around the corner, it’s wise to save. We offer a 401 (k) company match program.

Benefits & Perks

Annual Bonus

You’ve earned it! We offer a competitive year-end bonus that’s based off our company profits. Meaning, the harder we work, the more we earn.

Benefits & Perks

Career Development

Whether you’d like to learn a new coding language or want to learn fundamentals of email marketing. We offer free online courses through Lynda.com to allow for personal and professional growth.

Benefits & Perks

Culture Events

We strive to build connections beyond computer screens. That’s why we offer quarterly culture events that harvests LeaseLabs community, culture and collaboration.

Benefits & Perks

Dress Code

We believe you perform best when you’re comfortable. By giving you the freedom to dress casually, we’ve found happier and more productive employees.

Benefits & Perks

Health Benefits

Our comprehensive health care has you covered for medical, dental, and vision. Our flexible HMO, PPO options lets you choose between in-network and non-network health care providers.

Benefits & Perks

Paid Time Off

We believe work-life balance is crucial to staying productive and avoiding burnout. Our competitive PTO program allows you to stay fresh at work and at home.

Benefits & Perks

Passport Dining Card

Score deals on restaurants, amusement parks, travel and more.

Benefits & Perks

Wine Wednesdays

Because we could all use a midweek glass of wine.

Benefits & Perks

Work Environment

Our San Diego headquarters houses a sleek, comfortable office space, fully equipped with coffee and indoor/outdoor dining spaces.

Benefits & Perks

Work From Home

Foster new inspiration by working outside of the office. We offer work-from-home days to each employee.

Benefits & Perks

Educational Reimbursement Program

Continuing education is key to foster an inspiring, collaborative environment. We encourage this by reimbursement of education programs of your choice.